PDXpert PLM software logo

Simple, flexible product lifecycle management software for growing companies™

Privacy policy

Active Sensing, Inc. ("ASI", "we", "us") respects your privacy. We will only collect, store and use your personal information for defined purposes.

We use your information to support and enhance our relationship with you; for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside ASI with your consent; as required by law or to protect us, our customers, or the public; or with companies that help us fulfill its obligations with you, and then only with partners who share our commitment to protecting your privacy and data. At any time you may contact us with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Privacy and data security

At ASI, your right to privacy and data security is a primary concern. That's why, when you visit our website(s), we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to this Internet website or when you use our online support offerings or support applications loaded on your computer. Other ASI and ASI co-branded sites may operate under their own privacy and security policies.

This privacy policy discloses the privacy guidelines for this entire website.

ASI only asks for specific types of personal information

In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with any purchase and technical support issues, or to follow up with you after your visit. It is completely optional for you to participate, although your choice not to participate may affect what information you can access and tasks you can perform.

For example, we request information from you when you:

  • Register on our website
  • Request a quote
  • Place an order
  • Provide feedback in an online survey
  • Participate in a promotional offer
  • Request e-mail notification of your order status, software license, or support issue
  • Subscribe to a newsletter, forum, wiki or mailing list
  • Request on-line product assistance
  • Fill out a support request

Information we may request includes your name, e-mail address, phone number, physical address, type of business, operating preferences, customer number and service request number, software license registration details, as well as other similar information that could facilitate our business relationship. Should your organization choose to apply for credit, we may also ask for your organization's government-issued tax identifier number, credit references and other information to process your credit request. If we ever ask for significantly different information we will inform you.

ASI only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with us. Among other things, we want to help you quickly find information on our website and alert you to product upgrades, special offers, updated information and other new products and services from us. Agents or contractors of ours who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us. We may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, we may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if we reasonably believe it is necessary to do so to protect ASI, our customers, or the public.

You can opt-out of ASI's marketing list at any time

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only ASI (or agents working on our behalf and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on our marketing list, simply indicate your preference by responding as outlined within the email. We will also honor requests made through contact information listed on this website.

ASI will not disclose your personal information to any outside organization for its use in marketing.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation. Your information may be shared with our agents or contractors for the purpose of performing services for us.

Customized experience

We have no desire or intent to infringe on your privacy while you are using our website. We rely on your voluntary participation to help us determine which service and support information is appropriate for you and to maintain a consistent online experience.

We do use technology to help us deliver customized visitor experiences. We accept standard information exposed to us by your browser, which conveys limited characteristics of your computer. If you come to our website via a link, we collect the location of the link that referred you. We collect your IP address to measure our website traffic and to help provide you with a more relevant experience when using our website. We may assign a unique identifier to your browser session. We collect information about the browser you are using and pages you visit to help optimize our website for all of our visitors.

Our website is open to the public

You are solely responsible for maintaining the secrecy of any passwords and related account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Third-party sites

This website may contain links to other websites that are not operated by us. ASI is not responsible for the contents or privacy practices of the websites that we do not operate.

Please be aware that other websites that may be accessed through our site could collect personally identifiable information about you. The information practices of those third-party websites linked to our website are not covered by this privacy statement.

Children's privacy (age 16 and under)

ASI takes children's privacy seriously.

We do not offer products intended for use by children, and do not seek to collect personal information about children through our websites.

In the normal course of business, we do not request information about the age of a person using our website. If we become aware that a person submitting personal information to us through any part of our website is a child, we delete the information and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently when we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

Contact ASI

ASI is the sole operator of this website. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

  • Active Sensing, Inc.
  • Attention: Privacy
  • PO Box 1236
  • Castle Rock, CO 80104-1236 USA

ASI wants to help you keep your personal information accurate

You can request the individual information that we have collected by submitting a request to the website administrator. To view or edit your account information, please sign into your account on this website.

Changes to this policy

Privacy Statement Effective Date: 13 October 2009

Material changes to this policy will be posted on this website as soon as they are available.

Resources