Remote technical support

Contact us to schedule a technical support session at our Google Meet link below. See our business hours.

If you prefer, we can use your screen sharing software (such as Microsoft Teams, Google Meet, Zoom). If you want us to actively assist you (for example, install an upgrade for you), be sure your sharing tool allows remote control with persons outside your employee workgroup and Windows adminstrator permissions on your hosting computer.

Get ready

  • Display resolution: 1280×720 minimum, 1600×900 or 1920×1080 recommended
  • Web browsers: Current versions of Chrome, Edge, Firefox or other Chrome-based browsers that support HTML5 video streaming.

Join the support session here:

meet.google.com/cnd-urgg-myf