Privacy policy

Active Sensing, Inc. ("ASI") respects your privacy. We will only collect, store and use your personal information for defined purposes.

Our primary goal is to efficiently manage business-to-business interactions, which necessarily requires communication between persons acting as agents on behalf of their employers. We use personally identifiable information only as it relates to this goal.

For visitors who do not register on our website

If you do not register on our website, your visit will not disclose any personally identifiable information about you.

For visitors who register on our website

In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with sales and technical support, or to follow up with you after your visit.

For example, we'll request information when you choose to:

  • Download software
  • Request a quote
  • Place an order
  • Provide feedback in an online survey
  • Participate in a promotional offer
  • Subscribe to a newsletter, forum, wiki or mailing list
  • Request product assistance

Information we may request includes your name, email address, phone number, physical address, type of business, operating preferences, software license registration details and other similar information that could facilitate our business relationship.

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

ASI does not disclose your personal information for any unrelated purposes

Your personal information (such as name, address and phone number) and information about products purchased on behalf of your organization will not be given or sold to any outside organization for its use in marketing or solicitation. Your information may be shared confidentially with our service providers for the sole purpose of assisting us in our interactions with you.

You can opt-out of ASI's marketing list at any time

We may send you newsletters, product and service announcements, and other information that we feel may be interesting to you. If you do not want to be included on our marketing list, simply indicate your preference by responding as outlined within the email. We will also honor requests made by contacting us directly.

Cookies

To enhance your experience on our website, we may place small text files ("cookies") in your computer's browser that store your preferences. A cookie tells us that you visited our website, but it cannot tell us your name, email address or other personal information, unless you voluntarily provide this information to us by registering.

Cookies help us to make your visit more relevant and efficient. We can learn what website content is useful, and revise or remove web pages that aren't meeting your needs. Cookie information that we place in your browser is used only by us and is not provided to any other organization.

This website uses analytic web tools, such as Google Analytics, which may also place cookies on your computer. These cookies allow us to collect statistical information about aggregated user behavior, and do not provide any personal data about you. We do not otherwise permit the use of third-party cookies for individual tracking, advertising or any other purpose.

Your web browser can be configured to accept or opt-out of our website's cookies; you can also delete our website's existing cookies from your browser. Your web browser's documentation will describe how to turn cookies on and off.

For further information about cookies, see AllAboutCookies.org.

Click-stream data

We collect click-stream data and HTTP protocol elements through access logs. For visitors who do not register, this information is not personally identifiable and is used for system administration including user experience analysis, content development, and general business decisions. For visitors who register, we may also use clickstream data to respond to areas of interest and provide value-added services.

Children's privacy

We do not offer products intended for use by children, and do not knowingly collect information from children. If we discover that a person submitting personal information to us is a child, we delete the information and do not use it for any purpose, nor do we disclose it to third parties.

Corrections and deletions

Upon your request, we will provide you with a description of the information that we maintain about you and your organization, and will correct any errors.

You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number, email address or company affiliation.

At your request, we will update or delete your contact information. We may, however, retain contracts, non-disclosure and license agreements, purchase authorizations, payment records, work instructions, product and service assessments, product support history and similar information that you, as a representative of your organization, provide to us.

Third-party sites

As a convenience to you, this website may provide links to other websites that are not operated by us. Be aware that other websites that can be accessed through our site may collect personally identifiable information about you. We are not responsible for the contents or privacy practices of the websites that we do not operate.

This website uses AddThis, and possibly other social networking tools, that enable you to refer to our website within your chosen web communities, such as Twitter, Google, LinkedIn and Facebook. These social networking tools and community sites have their own privacy policies and service terms. They do not provide any personal information about you to us, and we do not provide any personal information about you to them.

Accountability

ASI is the sole operator of this website. If you have any question about our privacy practices, contact us.

Changes to this policy

Material changes to this policy will be posted on this website as soon as they are available.

Effective on 25 August 2014