Installation Guide

PDXpert PLM Software Installation Guide

Microsoft SQL Server installation log files

Microsoft SQL Server creates log files that can help identify installation problems. If you need to send SQL Server log files for diagnosis, collect and save the logs into a single compressed folder.

To obtain the installation logs for Microsoft SQL Server 2008 / 2008R2 / 2012:

  1. Open Windows Explorer, and navigate to this folder: C:\Program Files\Microsoft SQL Server\version\Setup Bootstrap\Log\ where version is 100 or higher.

    This \LOG\ folder contains a summary file called Summary.txt, as well as the contents of at least one (and possibly more) matching time-stamped subfolders <YYYYMMDD_HHMMSS>.

  2. Select all of the files & folders with this \LOG\ folder, open the Windows Explorer context menu, and select Send To > Compressed (zipped) folder to create a new folder with a .zip file extension.

    SQL Server 2008 Log folder

Microsoft SQL Server operation log files

Microsoft SQL Server creates log files that can help identify operational problems. If you need to send SQL Server log files for diagnosis, collect and save the logs into a single compressed folder.

For the Microsoft SQL Server named instance PDXPERT, the error logs are located in:

C:\Program Files\Microsoft SQL Server\MSSQLver.PDXPERT\MSSQL\Log

where ver is the version number, such as 10 for SQL Server 2008.

Microsoft SQL Server LocalDB (2012 / V11.0) error logs:

%LocalAppData%\Microsoft\Microsoft SQL Server Local DB\Instances\v11.0\error.log

which usually resolves to:

C:\Users\username\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\v11.0\error.log